Service & Support
Clearer Purchasing Communication for Mobile Display Assemblies
HAODE can further confirm inquiry requirements based on the compatible brand, series / model, display quality, assembly type, quantity, destination market and packaging notes provided by the buyer. If model information is incomplete, buyers can still submit the series, product photos, model or label information, sample details and requirement description for further confirmation.
Inquiry Process
A Clear Process from Inquiry to Order Confirmation
From submitting requirements and confirming models or product options to quotation and order-detail communication, HAODE reviews the information provided by the buyer step by step so both sides can clarify purchasing conditions.
Submit Requirements
Share the brand, series / model, estimated quantity and basic sourcing notes.
Confirm Models
Use available model names, series, product photos, labels and sample information to further confirm compatibility range.
Confirm Quality & Assembly
Clarify OLED / INCELL and the required display assembly, single, with frame or with bracket options.
Discuss Quotation & Terms
After the main requirements are clearer, continue discussing price, quantity and relevant order conditions.
Confirm Order Requirements
Review packaging, labels, destination market and other order notes based on the confirmed information.
Inquiry Preparation
Details Worth Preparing First
Not every detail has to be confirmed at the beginning. The clearer the available information is, the easier it is to continue model confirmation and quotation communication. If the model, display quality or assembly type is not confirmed yet, buyers can submit the information already available.
Uncertain details are acceptable. Start with the information you already have.
Purchasing Inquiry Information Guide
Recommended FirstBrand
The mobile phone brand the product needs to be compatible with.
Model / Series
Exact model, series name or available model information. If uncertain, product photos, label / code information, sample details or requirement notes can be shared first.
Display Quality
OLED, INCELL or not confirmed yet.
Assembly Type
Display Assembly, Single Display Assembly, Display Assembly with Frame, Display Assembly with Bracket, or not confirmed yet.
Quantity
Estimated purchase quantity. For multiple models, a model-by-quantity list is helpful.
Helpful If Available
Destination Country / Market
If the destination country or sales market is clear, it can be included in the inquiry.
Packaging Notes
Box packing, labels, carton grouping or other packaging needs can be noted in the inquiry, or discussed later if not confirmed yet.
Model Confirmation
Exact Model Details Are Not Required to Start
If complete model information is not available yet, buyers can submit the available materials first, then continue confirmation based on product information and actual requirements.
The specific model and compatibility range are subject to the inquiry information finally confirmed by both sides.
Brand & Series
Start with the compatible brand, series, or the currently known model range.
Product Photos
Photos of the front, back, flex cable, connector, label or code area can be used as references for further confirmation.
Model / Label Information
Existing model names, product codes, label information, or model details from previous purchasing records can be used as references for checking.
Sample / Requirement List
If physical samples are available, sample information or related photos can be provided first. Reference products or a multi-model requirement list can also be included.
Wholesale Support
Make Multi-model and Bulk Purchasing Easier to Discuss
For multi-model or bulk purchasing needs, buyers can organize model / series, display quality, assembly type, corresponding quantity and order notes into one requirement list, making it easier for both sides to confirm product requirements and quotation conditions.
Multi-model Requirement List Example
Packaging or label requirements can also be included in the inquiry notes.
Common Purchasing Scenarios
Repair & Refurbishment Channels
Discuss common models, display quality, assembly type, estimated quantity and replenishment needs.
Wholesale & Import Buyers
Multiple models can be submitted through one requirement list with quantity, quality, assembly options, destination market and necessary order notes.
E-commerce & Parts Trading
Requirements can be organized by sales models, purchase quantity, labels or distribution notes. Multiple products can be discussed through one list.
After-sales Communication
If a Product Issue Needs Feedback, Start with Clear Information
If product feedback is needed after receiving goods, buyers can first provide the related order or product information, issue details, and relevant photos or videos for further checking. The specific handling method will be confirmed according to product type, order conditions and the communication record between both sides.
Specific handling is subject to the actual order conditions and communication confirmation.
Order / Product Information
Provide the related order, purchasing record, product model or other product information that can be checked.
Issue Description
Describe the issue, affected model and related quantity involved.
Photo / Video Materials
When possible, share photos or videos that help explain the actual situation for further review.
Review & Confirmation
Further checking is based on the information provided. Specific handling is confirmed according to product type, order conditions and communication records.
FAQ
Common Questions About Inquiry and Purchasing
A short summary of common questions around inquiry preparation, model confirmation, bulk purchasing and after-sales communication.
01What information should I provide for a quote?
Brand, series / model, display quality, assembly type and estimated quantity are recommended. Destination market, packaging or label requirements can also be included. Unconfirmed details can be clarified later.
02What if I only know the series, not the exact model?
You can first provide the brand, series, product photos, label codes, sample information or an existing list, then confirm the exact model and compatibility range according to the actual situation. Final details are subject to the inquiry information confirmed by both sides.
03What if I am not sure whether to choose OLED or INCELL?
Different models and purchasing needs may match different quality choices. The discussion can consider the exact model, repair or sales needs, target market and purchasing conditions. If uncertain, mark it as not confirmed first.
04What if the assembly type is not clear?
You can first provide the exact model, repair or purchasing requirement, reference product or sample photos, then further confirm the related assembly need. Available options depend on the product and actual communication.
05Can I submit multi-model or bulk purchasing needs?
Yes. For multiple models, buyers can submit one requirement list with model / series, quality, assembly type and corresponding quantity, then continue confirmation based on the actual inquiry.
06How should packaging or label requirements be described?
Box packing, labels, carton grouping or other packaging requirements can be noted directly in the inquiry. If not confirmed yet, they can be discussed later.
View Packaging & Delivery07What should I provide when giving feedback after receiving goods?
Please provide the related order or product information, specific model, issue description, and photos or videos that help explain the situation. Follow-up handling is further confirmed according to product type, order conditions and communication records.
Further Communication
Tell Us Your Purchasing Requirements
If the brand, series / model, display quality, assembly type and quantity are already clear, you can submit a quote request directly. If some information is incomplete, you can contact HAODE first for further communication.